Missed-call recovery · TCPA-compliant
Text your missed callers in 60 seconds. Book them while you can still win the job.
The moment a call rolls to voicemail — or a website form, an Instagram DM, or a Facebook message sits unanswered — Hookset fires back a compliant SMS, asks the four questions that actually matter, and drops a booked appointment into your calendar. Sits underneath the phone number, website, and calendar you already use.
- TCPA consent built into the first message
- Sits under your existing number & calendar
- No CRM migration, no app to learn
- After-hours, weekends, and emergencies covered
Burst pipe under the kitchen sink, water still flowing. 11215. Need help tonight.
Type a service request below — Hookset will text back in under a minute.
Scenario: Burst pipe · 10pm
Press Enter to send. Your thread does not leave the browser until you tap Book now.
Three replies in roughly sixty seconds — Riley's actual recovery flow, scaled down so you can try it here.
Get on the setup list
Get Hookset running for your business
Four fields. We reply same-business-day with the next setup window and upfront cost — no procurement cycle, no demo scheduled just to learn your pricing.
- Name — Who we should address the reply to.
- Business type — Plumber, HVAC, dentist, salon — the closest fit.
- Phone — So we can text back timing-sensitive questions.
- Email — Where the full setup plan lands.
What you get · Built for local services
Coverage wherever a lead can land.
Plumbers, HVAC techs, electricians, dentists, salons, contractors, and independent auto repair shops with one to fifteen employees and no full-time receptionist. Hookset picks up the four channels small businesses actually lose money on.
- 01
Missed calls
Call rolls to voicemail on any line — cell, office, or forwarded — and Hookset texts back inside the 60-second window the first responder still wins.
- 02
Website forms
Quote requests, contact forms, and "book now" submissions that never get answered during the day no longer die in your inbox overnight.
- 03
Facebook & Instagram DMs
Messenger and Instagram inboxes that pile up while you are on a job. Hookset replies in your brand voice and routes the qualified ones to the calendar.
- 04
Live website chat
The same conversational agent covers any chat widget you already have on the site, so leads from organic and paid traffic stop leaking to the next tab.
Asks the questions that actually matter — service needed, timeline, zip or address, budget — and books qualified prospects straight into your calendar. Common questions on hours, pricing, and availability are handled in the same thread.
The 60-second window
What happens the moment a call rolls to voicemail.
Built for the home-services industry's highest-value lead source — after-hours and weekend calls, when there is no receptionist to pick up and a faster competitor is one minute away from texting first.
- 01
A lead goes unanswered
Missed call, web form, IG/Facebook DM, or live website chat — any of them triggers the same flow.
- 02
Hookset texts back · 0:60s
A compliant SMS lands inside the window where the first responder still wins the lead.
- 03
Qualifying questions
Service, timeline, zip, budget. Tier-one emergencies route live to a human line instead.
- 04
Booked into your calendar
Confirmed slots are pushed to the calendar you already use. You get a short summary text.
Stay on the right side of the FCC
Compliant by default, not as an upgrade.
Small businesses stay protected without needing to learn the rules — and still cover the after-hours and weekend window the home-services industry treats as its highest-value lead source.
TCPA consent baked in
Every first message carries FCC-compliant wording — explicit opt-in path, opt-out instructions, and identity disclosure. We do not let the agent talk its way around it.
Quiet hours on by default
After-hours texts respect a configurable quiet window (8pm–8am is the default). Emergencies that come in during quiet hours get a different playbook, not a louder one.
Tier-one routes live
Active leaks, no-heat calls, downed power, dental pain — anything the AI tags as a level-one emergency skips the SMS flow and connects to a human line right away.
Priced for the single-truck operator
One setup. One flat monthly. No CRM migration.
Hookset sits underneath the phone number, website, and calendar you already use. Every week you get a short summary of leads recovered, appointments booked, and response times — no new dashboard to learn.
Book a setup · hookset-3@polsia.app- 1
One-time setup
flat
Connect your number, your calendar, your forms, and your social inboxes. Typing in your brand voice. We do not finish until a real missed call on a real test line books a real appointment.
- 2
Flat monthly subscription
below the receptionist tier
Unlimited missed calls, web chats, and social DMs handled. Priced so a single-truck plumber or solo dentist can say yes without a procurement cycle.
- 3
Optional per-booking fee
after 10 / month
After ten appointments booked in a month, a small per-booking fee kicks in. No charge per conversation. No charge per "lead" that does not show up.
Frequent questions
Asked before the first call.
Ready when you are
Stop losing after-hours leads to faster competitors.
One setup. One flat monthly. A real missed call booked by 7:43 PM, not a faster competitor's text at 7:43:01 PM.
Book your setup
Email hookset-3@polsia.app with your business name and what you do. We reply same-day with the setup window and upfront cost — no procurement cycle required.
Email hookset-3@polsia.app